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Web Portal
F.A.Q Frequently Asked Questions

 
 
Frequently Asked Questions

 

How do I Register?

How do I Create my club?
How do I upload my club image? How do I list the contacts for our club?
What if we have a species of animal on our club that is not listed in the choices? Why doesn't my club show up when I search for it?
I forgot my password, what should I do? I forgot my username what should I do?

 

 


 

  • If you need administrator assistance
    Please contact us using the form located here Contact Us
  • How do I Register?
    • Simple click on the new member sign up link in the left column and fill out the required information. Once you have registered a message will display asking you to log in.
  • How do I Create my club?
    • Once you have registered you will see a Create Your Club link in the left menu. Once you click on that you will need to click on the Create your club button and then you can entering information about your club. Once done, press update changes and your club is saved. You may also want to click the links to manage your game species, your club image, and your contact information.
  • How do I upload my club image?
    • Use the Your Club link in the left menu. Across the top you will see a link for Your Club Images. Then you simply need to click on the browse button and find the picture on your hard drive and click submit. The picture will be uploaded to the server and saved to your club.
  • How do I list the contacts for our club?
      • Use the Your Club link in the left menu. Across the top you will see a link for Your Contacts. Click insert row to create a new contact and enter the information. If you do not wish to display the name, phone number or email address for this contact set the display box to Yes or No appropriately. If you choose NO the information may not be displayed however visitors will still be able to send you an email via the HCL contact form.
  • Why doesn't my club show up when I search for it?
    • To prevent inappropriate information from showing up we screen all clubs before they are released for public viewing. Once you have submitted your club please allow for 24-48 hours before it actually shows up on the site. You will receive an email once your club has been approved and listed.
  • I forgot my password, what should I do?
    • Try having your password sent to you by using the link in the left menu. If that does not work email the webmaster and we will reset your password.
  • I forgot my username what should I do?
    • Try using the forgot member access info link in the left menu. If that does not work email the webmaster and we will reset your password.